Last updated: August 2026. These Terms of Service ("Terms") govern your subscription to a GTM People Talent-as-a-Service ("TaaS") plan. GTM People is a trading brand of H2 International Ltd, registered in England & Wales (company number 11968625) ("GTM People", "we", "us"). They are separate from our website Terms of Use and should be read alongside our Privacy Policy. By subscribing to a Plan you agree to these Terms.
1. Who these Terms apply to
These Terms apply when a business ("Client", "you") subscribes to a GTM People TaaS Plan, whether via our website, an order form, or a written proposal (your "Order"). By subscribing you confirm you are acting in the course of a business (a "trader", not a "consumer") and that the person accepting has authority to bind the Client. A contract is formed when you confirm your Order or first use the Services.
2. The Services
GTM People provides recruitment delivery on a subscription basis — sourcing, screening, shortlisting and managing candidates for your go-to-market roles — together with access to the tools included in your Plan. The specific scope, role capacity and inclusions depend on the Plan you select (for example Launchpad, Scaleup or Unicorn) as described on our pricing page or in your Order. We provide the Services with reasonable skill and care; we do not guarantee that any particular role will be filled within a given time.
3. Subscription term and renewal
Your subscription runs for the initial term stated in your Order (the "Initial Term") and then renews automatically for successive periods of the same length (each a "Renewal Term") unless either party gives written notice of non-renewal before the end of the current term.
4. Fees and payment
You will pay the subscription Fees for your Plan as set out in your Order or on our pricing page, plus VAT. Fees are payable in advance for each billing period. Invoices are due within the period stated on the invoice (or, if none, within 14 days). If payment is late we may: (a) charge interest under the Late Payment of Commercial Debts (Interest) Act 1998; (b) suspend the Services until paid; and (c) recover reasonable costs of collection. We may change Fees for a Renewal Term on prior written notice before that term begins.
5. Cancellation and refunds
As a business customer, subscription Fees already paid are non-refundable except as required by law or as expressly stated in your Order. You may cancel with effect from the end of the current term by giving the notice in section 3. Suspending or cancelling does not relieve you of Fees accrued up to the effective date.
6. Your responsibilities
To help us deliver, you agree to: provide accurate and lawful role briefs and requirements; give timely feedback on candidates; deal with candidates we introduce in good faith; and comply with applicable employment and data-protection law in your hiring. You are responsible for your own hiring decisions and for verifying candidates' right to work and suitability.
7. Introductions and anti-circumvention
Candidates sourced or introduced through the Services are provided to you under your subscription. You agree not to engage, employ or introduce such a candidate to a third party outside your subscription in order to avoid Fees. If you hire a candidate we introduced other than through your active subscription, our standard introduction terms and fee will apply.
8. Data protection
Each party will comply with the UK GDPR and the Data Protection Act 2018. In providing candidate data to you, we act as a data controller for our own recruitment purposes; once you receive a candidate's data to assess or hire them, you act as a controller for your own purposes. Where we process personal data on your behalf, we will do so in accordance with your reasonable instructions and this section. Our handling of candidate data is described in our Privacy Policy.
9. Confidentiality
Each party will keep the other's confidential information (including candidate data, commercial terms, and non-public business information) confidential and use it only to perform or receive the Services, except where disclosure is required by law. This obligation continues after the subscription ends.
10. Intellectual property
We retain all rights in our brand, website, CRM/ATS, tools, methodologies and any materials we provide. You retain all rights in your own data and content. We grant you a non-exclusive, non-transferable right to use the tools included in your Plan for the duration of your subscription.
11. Warranties and disclaimers
We warrant that we will provide the Services with reasonable skill and care. Except as expressly stated, the Services and any tools are provided "as is", and we exclude all other warranties, conditions and representations to the maximum extent permitted by law, including any implied warranty of fitness for a particular purpose. We do not warrant that the Services or tools will be uninterrupted or error-free.
12. Limitation of liability
Nothing in these Terms excludes liability for death or personal injury caused by negligence, for fraud, or for anything that cannot lawfully be excluded. Subject to that, we are not liable for loss of profit, revenue, business, anticipated savings, data, or any indirect or consequential loss; and our total liability arising out of or in connection with the Services, whether in contract, tort (including negligence) or otherwise, is limited to the Fees paid by you in the 12 months before the event giving rise to the claim.
13. Term and termination
Either party may terminate on written notice if the other commits a material breach that is not remedied within 30 days of notice, or becomes insolvent. We may suspend or terminate for non-payment. On termination you remain liable for Fees accrued up to termination, and sections that by their nature should survive (including fees due, confidentiality, IP, data protection and liability) will continue.
14. General
These Terms, your Order and our Privacy Policy form the entire agreement between us for the Services. You may not assign them without our consent; we may assign to a group company or on a sale of the business. No third party has rights under the Contracts (Rights of Third Parties) Act 1999. If any provision is held invalid, the rest remain in force. A failure to enforce a term is not a waiver. Notices are effective when received (or the next day if sent by email).
15. Governing law
These Terms and any dispute arising from them are governed by English law, and both parties submit to the exclusive jurisdiction of the courts of England and Wales.
Questions about these Terms: hello@gtm-people.com · +44 20 3841 2600.
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